CRM Software Price in India: 5, 10 and 20 Users

For a 10-person team, the cheapest paid CRM plan I found in India costs ₹4,000 a month before GST. The cheapest HubSpot plan with lead scoring costs the same team ₹74,970 a month, plus a one-time ₹1,25,000 onboarding fee. Both figures come from the vendors’ own pricing pages, and that gap is why a single CRM software price in India tells you very little until you multiply it by your headcount.

So that’s what this post does. On 1 October 2026, the first day of Q3 in India’s financial year, I read the pricing pages of eleven CRM vendors from an Indian connection and costed the main ones at 5, 10 and 20 users. Every figure is before GST unless I say otherwise, and each section after the main table covers one thing the plan card leaves out.

We build LiftUp, a CRM with flat rupee pricing, so it appears in the tables too. I’ve priced it the same way as everyone else, and I’ll say where it loses.

CRM software price in India at 5, 10 and 20 users

The table below takes each vendor’s cheapest paid plan on annual billing, shown per month. For per-user plans, the cost is the seat price times the team size. Kylas Elevate is one flat fee, and LiftUp charges a flat price per plan: Starter covers up to 5 users, so the 10- and 20-user columns use Growth.

Plan	Listed price	5 users	10 users	20 users
Bigin by Zoho Express	₹400 a user	₹2,000	₹4,000	₹8,000
Odoo Standard, first 12 months	₹580 a user	₹2,900	₹5,800	₹11,600
HubSpot Starter, new customers	₹585 a seat	₹2,925	₹5,850	₹11,700
Freshsales Growth	₹749 a user	₹3,745	₹7,490	₹14,980
TeleCRM	₹799 a user	₹3,995	₹7,990	₹15,980
Zoho CRM Standard	₹800 a user	₹4,000	₹8,000	₹16,000
LeadSquared Sales Pro	₹2,500 a user	₹12,500	₹25,000	₹50,000
Kylas Elevate	₹12,999 flat	₹12,999	₹12,999	₹12,999
LiftUp Starter, then Growth	₹24,990 or ₹79,990 a year	₹2,083	₹6,666	₹6,666

Bigin is the cheapest paid plan at every size, and it’s a fair pick if all you need is a tidy pipeline. Below it, three details change the order. HubSpot’s ₹585 is a new-customer offer shown against a struck-through ₹1,670. Odoo’s ₹580 is a discount that lasts 12 months, and its Standard plan covers all Odoo apps, not only CRM. LeadSquared, meanwhile, shows annual prices behind a “Let’s Talk” button, so you’ll get a quote rather than a checkout.

Salesforce and Pipedrive showed only US dollar prices to an Indian connection: Salesforce Starter Suite at $25 per user a month, and Pipedrive Lite at $14 on annual billing. I’ve left them out of the rupee tables rather than pick an exchange rate for you.

What paying monthly adds

Annual billing is where the headline prices come from. If you’d rather not pay a year up front for a tool your team has used for two weeks, here are the same plans on monthly billing:

Plan	Monthly price	5 users	10 users	20 users
Bigin by Zoho Express	₹550 a user	₹2,750	₹5,500	₹11,000
Odoo Standard, first 12 months	₹760 a user	₹3,800	₹7,600	₹15,200
HubSpot Starter, new customers	₹835 a seat	₹4,175	₹8,350	₹16,700
Freshsales Growth	₹899 a user	₹4,495	₹8,990	₹17,980
Zoho CRM Standard	₹1,300 a user	₹6,500	₹13,000	₹26,000
LiftUp Starter, then Growth	₹2,499 or ₹7,999 flat	₹2,499	₹7,999	₹7,999

Zoho CRM charges the steepest premium: ₹1,300 a month against ₹800, which adds ₹60,000 a year for ten users. TeleCRM and Kylas have no monthly plan at all. TeleCRM’s shortest term is quarterly at ₹1,099 per user, and Kylas bills its ₹12,999 a month quarterly, half-yearly or annually. HubSpot’s monthly option on Professional still commits you for a year. LiftUp’s annual price equals ten months of the monthly one, so paying monthly costs 20% more.

The CRM software price in India for the tier you’ll use

Entry plans win comparisons, but they often leave out the feature you came for. To compare like with like, I picked one feature, lead scoring, and found the cheapest plan on each pricing page that lists it. If your leads come from forms and ads, a score tells your team which ones to answer first. Our guide to setting a lead response SLA shows how to turn scores into reply deadlines.

Cheapest plan with lead scoring	Listed price	5 users	10 users	20 users
Zoho CRM Standard	₹800 a user	₹4,000	₹8,000	₹16,000
LeadSquared Sales Pro	₹2,500 a user	₹12,500	₹25,000	₹50,000
Freshsales Pro	₹3,239 a user	₹16,195	₹32,390	₹64,780
HubSpot Sales Hub Professional	₹7,497 a seat, plus ₹1,25,000 once	₹37,485	₹74,970	₹1,49,940
LiftUp Starter, then Growth	₹24,990 or ₹79,990 a year	₹2,083	₹6,666	₹6,666

This jump is where budgets break. Freshsales goes from ₹749 to ₹3,239 per user to add contact scoring. HubSpot’s comparison table leaves the lead scoring cell blank for Starter, so scoring starts at Professional, along with a required onboarding fee. Its AI agents also run on a monthly credit allowance, which our HubSpot credits guide explains. Zoho is the exception, because its Standard edition already includes scoring rules.

Bigin, Kylas, TeleCRM and Odoo don’t list scoring on their pricing pages, so ask them directly if you need it. In dollars, Salesforce Starter Suite includes lead scoring at $25 per user, and Pipedrive adds custom scoring on Premium at $49.

GST on top of every CRM software price in India

None of the prices above includes GST. Zoho CRM and Bigin both state on their pricing pages that local taxes such as GST are charged on top. Freshsales, LeadSquared, Kylas, TeleCRM, HubSpot and Odoo don’t mention tax on theirs, so budget for 18% extra until a written quote says otherwise.

For a 10-person team on annual billing, 18% turns Bigin’s ₹4,000 a month into ₹4,720, Zoho CRM Standard’s ₹8,000 into ₹9,440 and Kylas’s ₹12,999 into ₹15,338.82. If your company is registered for GST, you may be able to claim that tax back as input tax credit. That needs a proper tax invoice with your GSTIN on it, so ask each vendor for a sample invoice before you sign, and confirm the treatment with your accountant.

LiftUp follows the same pattern. Its list prices are before tax, and checkout adds 18%. As a result, Starter is charged at ₹2,948.82 a month and Growth at ₹9,438.82, while the annual plans come to ₹29,488.20 and ₹94,388.20.

Dollar-billed tools add a different cost. Because Salesforce and Pipedrive quote in US dollars, your rupee bill moves with the exchange rate and with whatever your card charges for foreign currency payments. And when a vendor bills you from outside India, a GST-registered business pays the 18% itself under reverse charge, so ask which company will send the invoice. Our GoHighLevel India pricing breakdown works through that whole bill for one dollar-priced tool, card fees included. If you sell in Oman as well, our Oman CRM checklist covers dollar billing and VAT there.

How each CRM bills and renews

Here’s what each pricing page says about how you’ll pay:

Vendor	Currency shown in India	Shortest term	Payment methods on the page
Zoho CRM and Bigin	Rupees	Monthly	Visa, Mastercard, American Express and PayPal; bank transfer or cheque on annual plans
Freshsales	Rupees	Monthly	Visa and Mastercard; American Express and Discover aren’t accepted in rupees
HubSpot	Rupees	Monthly, but Professional commits for a year	Not stated
LeadSquared	Rupees	Annual	Major credit cards, or offline payment on request
Kylas	Rupees	Quarterly	Not stated
TeleCRM	Rupees	Quarterly	Not stated
Odoo	Rupees	Monthly	Not stated
Salesforce	US dollars	Monthly on Starter Suite	Not stated
Pipedrive	US dollars	Monthly	Credit cards, debit cards and PayPal, depending on your country
LiftUp	Rupees	Monthly	Through Razorpay; renews automatically until you cancel

One gap stood out. None of the eleven vendor pages mentions UPI, e-NACH or net banking. If you want renewals on a bank mandate rather than a card, ask the vendor before you sign, not after the first renewal fails.

Prices that change after the first year

Two of the cheapest rows in the first table are offers. HubSpot shows Starter at ₹585 per seat with ₹1,670 struck through, for new customers and for a limited time, and the page doesn’t say what renewals cost. At the struck-through price, ten seats would cost ₹16,700 a month instead of ₹5,850.

Odoo is clearer. Its discount lasts 12 months and applies to the users in your first order, after which Standard costs ₹725 per user. A 10-person team on annual billing therefore pays ₹69,600 in the first year and ₹87,000 in the second. In short, ask every vendor for the renewal price in writing, and compare year two as well as year one.

Free CRM plans by team size

Free plan	Users covered	Limit worth knowing
Bigin by Zoho	1	Single user only
HubSpot	2	No card needed
LiftUp Free	2	1 product and 100 leads a month
Zoho CRM	3	No scoring rules on the free edition
Freshsales	3	Shown on its plan comparison page, not the main pricing page
Agile CRM	10	Paid plans priced in US dollars
Kylas Embark	Unlimited	10,000 records, which can’t be expanded
Odoo One App Free	Unlimited	One app only, such as CRM

Only Agile CRM, Kylas Embark and Odoo’s one-app plan cover a five-person team, and only the last two reach twenty. Free plans also trim features, so check that the one you need is included before you build your process around it. On Kylas Embark, the record cap is the one to watch: merging duplicates and clearing spam, as our CRM data cleanup checklist describes, keeps you under it for longer.

Flat or per-user: where each CRM software price in India wins

Per-user pricing grows with every hire. Flat pricing costs the same whether you fill the seats or not, so it only wins once enough people use it. Dividing the flat price by a per-user price gives the crossover point:

• Kylas Elevate at ₹12,999 flat costs less than Zoho CRM Standard from 17 users, HubSpot Starter at its offer price from 23, and Bigin Express from 33. At five users, it works out to about ₹2,600 per person.
• LiftUp Growth at ₹6,666 a month, billed yearly, costs less than Zoho CRM Standard and Freshsales Growth from 9 users, HubSpot Starter at its offer price from 12, and Bigin Express from 17. Growth stops at 20 users.

Below five users, per-seat tools usually win, and I’d rather say that than bury it. Three or four people pay ₹1,200 to ₹1,600 a month on Bigin Express, or nothing on Zoho CRM’s free edition for up to three. LiftUp Starter costs ₹2,083 a month billed yearly whether you’re three people or five. At exactly five, Bigin on annual billing still beats it by ₹83 a month, although on monthly billing Starter’s ₹2,499 comes in under Bigin’s ₹2,750. A team of six to eight has to move to Growth, where per-seat plans stay cheaper until about nine users.

Where LiftUp fits, and who it isn’t for

LiftUp is our product, so weigh this section with that in mind. It’s a CRM for inbound leads: website forms and the lead API feed a lead inbox with a 0 to 100 score and reply deadlines, next to a blog CMS, AI writing, and Google Analytics and Search Console reports. Starter covers 5 users and 3 products, and Growth covers 20 users and 10 products. A product is one brand or site with its own leads and forms, and our guide to running multiple brands compares that with HubSpot’s approach. Every new workspace gets a 14-day Growth trial without a card, and when it ends, the workspace moves to the Free plan instead of a charge. The LiftUp for India page covers rupee billing in more detail.

Who LiftUp isn’t for: teams that sell by phone or WhatsApp. LiftUp has no dialer, call recording, SMS or WhatsApp inbox. TeleCRM’s pricing page, by contrast, lists a one-click dialer and call recording, and a calling-first tool like that will serve a telesales team better. If you’re also weighing Zoho, our LiftUp vs Zoho CRM comparison covers the gaps on both sides.

How these prices were checked

Every CRM software price in India on this page comes from the vendor’s own pricing page, read from an Indian connection on 1 October 2026: Zoho CRM, Bigin, Freshsales, LeadSquared, Kylas, TeleCRM, HubSpot, Odoo, Salesforce, Pipedrive and Agile CRM. Several of these pages change their prices by country, and HubSpot’s offer has no published end date, so open each page yourself before you sign.

Next step

Before you open another pricing page, write down three things: how many people will log in this year, the one feature you can’t work without, and whether you’ll pay monthly or yearly. Then price the plan that has that feature, multiply by your headcount, add 18% and check the year-two price. If your team has 9 to 20 people and your leads come from website forms, compare that number with LiftUp’s plans on our pricing page.